Managing Change

Are your staff ready to handle change?

With the benefit of MMA interactive Managing Change workshops and 1:1 support programmes they will be.

MMA in-house psychologists have successfully developed a range of support products to help employers equip their managers and professionals with the ability to apply change management techniques. We can support a range of 1:1 programmes and 1 - 3 hour Managing Change workshops. These have been specifically designed to provide participants with the necessary skills, tools, strategies and confidence to meet the challenges they will face during the change process.

Managing Change support can be tailored to meet the particular needs of your organization. Below are two examples of recent Managing Change workshops run for Individuals and Managers:

Case Study One - Management Cost Reduction Programme

In late 2010 NHS London announced that it was facing some very significant challenges in both operational management of the health system and in maintaining financial stability. As a consequence it embarked on a programme of accelerated management cost savings for 2011/2012.

MMA were approached to provide a series of focussed workshops, specifically developed to assist staff in coping with the changes and begin to prepare action plans for each stage of the transition process.

The commissioned 1 hour workshops covered the importance of change; reactions to change; introduction to the concept of transition; tips on managing change and action planning. Participants also had opportunities to undertake tasks, work through a group exercise to illustrate the transition process, provide feedback and ask questions.

Feedback received following delivery of the workshops was very positive and included such comments as:

Workshop participants (reporting on what they gained from the programme)

"I feel more confident and in control of what is happening"
"The opportunity to start planning the future in a structured way"

NHS Senior Management (HR)

"We were delighted with the result. The workshops were tailored especially for our situation. One hour is a very short period of time but the workshop design incorporated a group exercise for staff to discuss and come up with action plans at all stages of their transition. There was an excellent set of handouts with tips on managing change and templates for further action planning."

Case Study Two - Educational Establishment Re-structure

An internationally recognised educational establishment announced that, due to UK government spending plans, funding cuts of 30% had to be made over a 4 year period. Some redundancies amongst the workforce were envisaged as part of the re-structuring.

With so much uncertainty amongst the workforce; some staff had worked at the college for many years and this was the biggest change that had happened to them; it was decided to commission Managing Change workshops to support staff in coping with the changes. MMA were then invited to provide the expertise and know how required to delivering a series of 1/2 day change programme workshops in 2011.

The first of the 1/2 day workshops included an introduction to transition management; the reactions to change that people experience; team communication during a period of change; managing individual performance and action planning. The follow-up event, built on the feedback from the first, concentrated on reviewing the skills and challenges of managing teams during the change process. This encompassed influencing skills; enhancing motivation; managing potential conflict and maximising performance during change.

Endorsements received from participants included such comments as:

"Better understanding of myself and how others perceive me and my management style and how I can use this to my advantage to motivate others in my team."

"Helps me reflect on what I have done so far and the planning going forward."

"Have gained confidence on how to deal with what will be awkward situations, due to restructuring in the months ahead."

"Better understanding of how to support individuals and teams as the college goes through change. Handouts etc. were very useful reminders."

Managing Change workshops can bring about the same benefits for your staff and enable them to understand better their role in leading and supporting organizational change.

What to do next?

For a no obligation discussion about your support needs simply Contact Us.

Our UK wide network of consultants can provide these workshops or 1:1 programmes either on-site, or, at a convenient venue for both you and your staff.

We are here to help.